What we are doing to stay safe
At Downash Wood we take cleanliness seriously and pride ourselves on being super clean at all times by having a superb cleaning team who are regularly praised by guests for their work.
We will be adhering to all of the Government guidelines on cleaning in non-healthcare settings.
We have successfully applied for the Visit Britain 'We're Good To Go industry standard' certificate.
And we have signed up to the Canopy and Stars Clean and Safe charter.
We have temporarily changed our check-in times from 3 pm to 4 pm to allow further time to ensure all Government guidelines can be followed without rushing or taking any risks.
We have removed some high touch items like the guest information booklet, board games, books and leaflets and some soft furnishings. The soft furnishings that remain are being rotated on a 72 hour basis. The guest information booklet along with user manuals and some local maps will be emailed to guests a few days beforehand and our Guest Experience web page has links to local places to visit, where the information on what is open is best found by following the links to the attractions website for the most up to date information.
If you are showing any symptoms of Corona virus please do not travel to Downash Wood, but instead follow the Government guidelines on test and trace and contact Canopy and Stars who will discuss the options for your booking.
If you feel unwell during your stay at Downash Wood please inform us immediately and follow the Government advice on Test and Trace.
Disclaimer: Whilst we are following all Government and similar guidelines at all times to ensure your protection from COVID-19, no liability will be accepted by us or Polished Cleaning for any contamination thought to follow your stay at Downash Wood treehouses / Cabin.